Please find below an outline of my privacy policy and code of ethics.

Code of Ethics

I operate within a strict code of conduct with the organisation that I am registered with (National Counselling Society).  Details can be found by clicking here.

Secure Storage

I make every effort to keep all information confidential. Your personal information is stored securely and confidentially (you need to mention what you collect and why you collect it, where you store it and for how long).

Confidentiality and Legal exceptions

The information disclosed during the course of counselling is confidential. However there are legal exceptions. For example, if you reveal a threat of harm, or there is a threat of harm to self or to others, if you reveal knowledge of terrorist activity or if a court order is received and a legal obligation arises.

Right to Access

You have the right to ask for a copy of your personal information, free of charge, in an electronic or paper format. You also have the right to ask me to amend or change any incorrect information about you.

Right to be Forgotten

You have the right to ask me to erase any information that I hold about you. This includes your personal information that is no longer relevant to original purposes, or if you wish to withdraw consent.

In all cases and when considering such requests, these rights are obligatory unless it’s information that I have a legal obligation to retain.

Data Portability

As the client, you have the right to receive your personal information which you previously provided, and also have the right to transfer that information to another party. For the purposes of the General Data Protection Regulations (GDPR) 2018, the data “controller” is Karen Johnson at Mind Calm Counselling.

This Privacy Policy lets you know how your personal information is being collected, stored, and shared and this is line with EU/UK General Data Protection Regulations.


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